Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half-hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. There is one (1) $50 administrative fee. The holding fee is $100 which is refundable if the app is denied. If you cancel the application/move-in after 72 hours, the holding fee is no longer refundable. You may pay these online by credit card, or in our office with a money order or cashiers check. All application fees are nonrefundable. A holding fee will also be required to reserve an apartment home.
Start your application online by clicking HERE. You may also apply in the office.
The following utilities are individually metered and must be transferred into the residents name at or before move in: Electric. The Community pays for water/sewer, trash, gas, and pest control and bills back monthly to the resident ledger: 1/bedroom-$75, 2/bedroom-$80, 3/bedroom-$130.
Security deposits will vary depending on qualifying criteria. Standard security deposits start at $300 and can go up to one (1) months' rent. If an additional security deposit is required beyond $300, it is due at move in.
Rent is always due on the first and a $75 late fee is assessed on the 6th of every month (even Sundays and holidays). If rent is still delinquent as of the 12th, additional legal fees will be applied.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. You may also utilize WIPS, by signing up in the leasing office you can make your rent payment direct to 7-11, CVS, Walmart, or Ace Cash Express.
Up to 2 pets, cats or dogs, are allowed. We do have our full policy can be viewed at our pet policy page.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is a flat fee. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Spectrum services the area. Please reach out to your Leasing Consultant for community specific specials.
No personal grills are permitted within the community. Residents can use the community grills.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage with an ID that matches your lease agreement. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Amazing place to live. Staff is always friendly and very welcoming. Apartments are very nice and everything seems to be kept up. Nice gym and very nice pool. I love that this apartment offers a large amount of parking spots as this has been an issue at other apartments I've rented from.
- ApartmentRatings.com Review
Guys did awesome job on flooring in my apartment door way they were fast and efficient and looks very nice. I have no issues anytime I need help or something done maintenance is always there to help us thanks
- ApartmentRatings.com Review
I have lived here our some time now after Monarch took over the property. I was worried that thongs might go south but it's been a great experience with the new company and the maintenance team is better than I expected. Just wanted to say keep up all of the good work. Signed: Greatful to live here
- ApartmentRatings.com Review
I highly recommend. Girls in office are friendly and take the time to make sure you always feel welcome. Maintenence guys are prompt and always try to fix any issue. The building and grounds are always kept clean. This is the place I call home. Thank you!
- Google Review
Office staff are excellent and exceptionally kind. Maintenance staff do all requests quickly and efficiently. They will all bend over backwards to help you in any way. I can even enjoy gardening around my building in spring and summer. Thank you all for being kind and generous with you time
- ApartmentRatings.com Review
Friendly staff, attentive to concerns, beautiful property, overall great place to live.
- Google Review
The maintenance team at Eastwood Arms is truly tremendous. They are efficient, effective, and professional. Recently, I had a maintenance issue and Randy resolved it fantastically. He is always friendly and knowledgeable. In addition to being helpful, the Eastwood Arms staff cultivates a sincere sense of community. Many thanks!
- Google Review
Great staff. Very peaceful place to live, very sweet lovely neighbors. Beautiful scenery with plenty of outdoor spaces.
- Google Review
Maintenance team was great. Called to fix my air conditioner and they came right away!
- Apartments.com Review
Everything was so swift, we were able to move in earlier than expected and it smells so good in there LOL
- Google Review